Connecting flights are journeys where you have to take more than one flight to get to your final destination.

If you miss a connecting flight, and arrive at your final destination with a delay of more than 3 hours, you are entitled to compensation. This compensation is calculated according to the length of the delay and the distance to your final destination.

You have a right to compensation if:

  • your flights were booked as part of a single reservation and
  • EU air passenger rights apply and
  • the delay to your arrival time was not caused by extraordinary circumstances

Travelling from the UK to an EU country

From 1 January 2021, EU rules on air passenger rights do not apply to cases of denied boarding, cancellations or delays to flights from the UK to the EU if your flight was operated by a UK carrier or another non-EU carrier, even if you booked your flight before this date. However, EU rules continue to apply from 1 January 2021 if your flight from the UK to the EU was operated by an EU carrier, unless you have already received compensation or benefits under UK law.

skycompass Cancelled flights - Delayed flights - Compensation